In what situation I can return the product bought from richline.in?
If the product you received is Damaged, Defective or it is not same as described by richline.in, you can request for exchange or replacement.
Do I have to pay anything Extra for return?
We do not charge extra for returns and all replacements/pickups are done free of cost.
When are returns not possible?
There are certain scenarios where it is difficult for us to support returns.
- Return request is made outside the specified time frame.
- Product is damaged because of use.
- Product is not in the same condition as you received it.
- Items that are returned without original packaging.
Shipping
We deliver Delhi/NCR
In case your order is not delivered within 4 working days, please call us on or whatsapp on +91-9311498894, +91-9311498893 or email us on sales@richline.in.
After receiving the order, the product delivery is being handled by our courier partners, the courier person will contact you before delivery, where you should intimate your exact time of availability for delivery. Please do not accept the package if tampered and contact us so that we assist you with further instructions.
Return Policy
Once products are delivered to you and accepted as accurate and as per the original order, there is no refund or exchange possible. However, to return any items that are damaged or expired you may contact us within 48 hours of receiving the order.
Please call us or whatsapp on +91-9311498894, +91-9311498893 or email us on sales@richline.in our executive will contact you and resolve the issue.
